Shopify CRO case study

James & James — Furniture storefront optimization

Commerce optimization support for a handcrafted wood furniture brand.

The problem

A premium, consideration-heavy product catalog needed better support for evaluation, customization, and purchase progression.

The approach

Improved browsing, product presentation, and conversion details to help customers move more confidently through larger-ticket purchases.

Role: Shopify developer · CRO support

The outcome

Created a smoother path from inspiration into high-intent product engagement.

Capabilities: Shopify, Liquid, JavaScript, Responsive development, High-AOV product UX, Content hierarchy

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